PRELIMINARY INFORMATION FORM

The subject of this Preliminary Information Form is to provide preliminary information to the buyer (“Buyer”) who places an order regarding the sale and delivery of the product/service, the qualities and sales price of which are specified below, ordered through the website slaworks.com belonging to Sıla Saydan (Sole Proprietorship) (“Seller”), within the framework of the relevant regulations. This information is provided for commercial purposes in accordance with the principles of good faith, in a manner that protects minors and adults who lack or are limited in capacity to discern.

SELLER’S INFORMATION

Seller’s Trade Name: Sıla Saydan (Sole Proprietorship)
Seller’s Address: Altunizade Mah, Üsküdar/İstanbul
Seller’s Tax Identification Number: 7540716209
Seller’s E-mail Address: info@slaworks.com
Seller’s Phone Number: [·]

BUYER’S INFORMATION

Buyer’s Name/Surname: {name-surname}
Buyer’s Address: {address}
Buyer’s Phone: {phone}
Buyer’s E-Mail Address: {email}

BASIC CHARACTERISTICS OF THE GOODS OR SERVICES SUBJECT TO THE AGREEMENT

The basic characteristics, sales price, delivery, and payment terms of the product subject to this Agreement are as follows:

Type of Product/Service: Sale of product and/or service by the Seller to the Buyer through the Site

PAYMENT AND DELIVERY TERMS

Total product price excluding shipping: {product-price}
Shipping Fee: {shipping-fee}
Total product price including shipping and all taxes: {total-product-price}
Delivery Address: {address}
Person to be Delivered To: {address-name-surname}

The product(s) subject to the Agreement shall be delivered to the Buyer or to the person/organization at the address indicated by the Buyer within the periods specified in the preliminary information form for each product, depending on the distance of the Buyer’s delivery address, provided that it does not exceed the legal period of 30 (thirty) days following the receipt of the order by the Seller.

The total product price is collected from the Buyer by the Seller.

Delivery terms of the product/service subject to the Agreement:

Carrier Company Information: Carrier companies contracted by the Seller.

The product/service subject to the Agreement shall be delivered to the Buyer or to the person/organization at the address indicated by the Buyer within the said 30 (thirty) day period, depending on the distance of the Buyer’s delivery address, provided that it does not exceed the legal period of 30 (thirty) days following the receipt of the order by the Seller.

RIGHT OF WITHDRAWAL AND ITS EXERCISE FOR BUYERS WITH CONSUMER STATUS WITHIN THE SCOPE OF LAW NO. 6502 AND THE REGULATION ON DISTANCE CONTRACTS:

Pursuant to the relevant provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts;

The consumer Buyer has the right to withdraw from the contract within 14 (fourteen) days without giving any reason and without paying any penalty; starting from the date of establishment of the contract in contracts regarding service performance, and from the date of delivery of the goods in distance contracts regarding sale of goods. It is sufficient that the notification regarding the exercise of the right of withdrawal is directed to the Seller in writing or via a permanent data storage device within this period. The Seller’s contact information to which the withdrawal notification may be sent is as follows:

Address: Altunizade Mah, Üsküdar/İstanbul
E-mail: info@slaworks.com

Following the receipt by the Seller of the notification regarding the exercise of the right of withdrawal, the consumer Buyer shall be informed.

If the Buyer exercises the right of withdrawal before the product is delivered, the Seller shall refund all payments collected, including delivery costs if any, to the Buyer in a single transaction, without imposing any cost or obligation, within 14 (fourteen) days from the date on which the withdrawal notification reaches the Seller, in accordance with the payment instrument used by the Buyer when purchasing the product.

If the Buyer exercises the right of withdrawal after the product has been delivered, the Seller shall refund all payments collected, including delivery costs if any, to the Buyer within 14 (fourteen) days from the date the Buyer delivers the product to the carrier companies designated for return, in accordance with the payment instrument used by the Buyer when purchasing the product and without imposing any cost or obligation. However, if the consumer Buyer returns the goods with a carrier other than the designated one, the said period shall start from the date the goods reach the Seller.

In case the consumer Buyer exercises the right of withdrawal, the cargo companies designated by the Seller to receive the returned product are the carrier companies contracted by the Seller. If the goods are returned through one of these carrier companies, the Buyer shall not be held responsible for return costs. If the consumer Buyer sends the returned goods with a carrier company other than those contracted by the Seller, the Seller shall not be responsible for the return shipping costs or for any damage that may occur to the goods during the shipping process. If the contracted carrier companies do not have a branch in the Buyer’s location, the Seller is obliged to ensure the collection of the goods requested to be returned from the consumer without demanding any additional cost.

The consumer Buyer must send the goods back to the Seller within 14 (fourteen) days from the date on which the withdrawal notification is directed. Together with the returned goods, the invoice, box, packaging, standard accessories if any, and other products gifted due to the purchase of the goods must also be returned to the Seller completely and undamaged. The consumer Buyer must use the goods within the withdrawal period in accordance with their operation, technical characteristics, and usage instructions; otherwise, the Buyer shall be responsible for any changes and deterioration occurring in the goods.

Since the refund of order amounts paid via bank accounts or credit cards and their reflection to the consumer Buyer’s accounts are entirely related to the bank transaction process, the Seller cannot intervene in any possible delays. Therefore, the reflection of the refunded amount to the consumer Buyer’s bank account or credit card by the bank may take a long time.

Pursuant to Article 15 of the Regulation on Distance Contracts, the consumer Buyer’s right of withdrawal shall not apply to (a) goods or services whose price depends on fluctuations in financial markets and which are not under the control of the seller or provider, (b) goods prepared in accordance with the consumer’s wishes or personal needs, (c) goods that are perishable or may expire, (d) goods whose protective elements such as packaging, tape, seal, or package have been opened after delivery and whose return is not suitable in terms of health and hygiene, (e) goods that are mixed with other products after delivery and cannot be separated by nature, (f) books, digital content, and computer consumables presented in physical form if their protective elements have been opened after delivery, (g) delivery of periodicals such as newspapers and magazines, other than those provided under a subscription agreement, (h) services related to accommodation, transportation of goods, car rental, food and beverage supply, and leisure activities for entertainment or relaxation that must be performed on a specific date or period, (i) services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, (j) services whose performance has begun with the consumer’s approval before the expiration of the withdrawal period, and (k) contracts concluded by auction in the form of live auction; and the consumer Buyer cannot exercise the right of withdrawal within the scope of these contracts.

SELLER’S COMPLAINT RESOLUTION METHOD

The Buyer may directly submit any complaints regarding the purchased goods and/or services to the Seller (using the contact details provided under the “Seller Information” section above). Upon receipt of a complaint, the Seller will provide all possible support to resolve the issue. Additionally, in consumer disputes, the Buyer will be informed that, before applying to Consumer Courts, mediation must be conducted in accordance with Article 73/A of Law No. 6502.

DISPUTE RESOLUTION

Buyers with consumer status under the Law on the Protection of Consumers No. 6502 and the Distance Contracts Regulation may submit any complaints or objections arising from this Agreement or the Pre-Information Form to:

• The Consumer Arbitration Board in the district where the Buyer resides or where the consumer transaction took place, in accordance with the monetary limits determined annually in December by the Ministry of Trade; or

• The Consumer Court, provided that mediation is sought in accordance with Article 73/A of Law No. 6502 before filing a lawsuit.

OTHER INFORMATION

The Buyer acknowledges and agrees that the obligation to pay arises when they confirm the order for the selected product/service on the Site.

The Sales Agreement is concluded between the Seller and the Buyer once the Buyer electronically confirms this Pre-Information Form and the Sales Agreement.

The Pre-Information Form and Sales Agreement will be stored by the Seller after the agreement is concluded, and a copy will be sent to the Buyer’s email address provided.

The Buyer is responsible for ensuring that all personal/company information, payment details, and other information provided to the Seller in connection with this Pre-Information Form or Sales Agreement are complete and accurate. In case of missing or incorrect information, the Buyer must update the information via their account on the Platform.

The Seller may, for a justified reason and with the Buyer’s explicit approval, provide a different product of equal quality and price before the performance obligation under this Agreement has expired.

If the performance of the ordered goods or services becomes impossible, the Seller shall notify the Buyer in writing or via a durable medium within 3 (three) days from the date it becomes aware of the situation, and any payments collected, including delivery costs if applicable, shall be refunded to the Buyer within 14 (fourteen) days from the notification date.

The Company’s Privacy Policy is accessible via the provided link. By confirming this Pre-Information Form, the Buyer declares that they have read and accepted the applicable privacy rules.